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Put-in-Bay Resort & Conference Center Cancellation Policy


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There is a 50% deposit at the time of booking. When reservations are made day of arrival, full amount will be charged and no refund will be given if cancelled or a no show. Cancellations must be received by email. This policy includes changing of dates, length of stay or room type. This cancellation policy goes into effect as soon as the reservation is made.

Villa/Condo Reservations:
For Weekday reservations there is a $25 cancellation fee per Villa/Condo when received 15 days or more prior to scheduled date of arrival. Cancellations received 14 days or less before arrival will result in the loss of the deposit.
For Weekend reservations, those that include a Friday and/or Saturday stay, there is a $25 cancellation fee per Villa/Condo when received 30 days or more prior to scheduled date of arrival. Cancellations received 29 days or less before arrival will result in the loss of the deposit. No exceptions can be made. All weekend reservations, those that include a Friday and/or Saturday stay, will require a $500 security deposit upon arrival.

Suite Reservations:
There is a $25 cancellation fee per Suite when received 15 days or more prior to scheduled date of arrival. Cancellations received 14 days or less before arrival will result in the loss of the deposit. No exceptions can be made. All weekend reservations, those that include a Friday and/or Saturday stay, will require a $250 security deposit upon arrival.

All other Room Reservations:
There is a $25 cancellation fee per room when received 15 days or more prior to scheduled date of arrival. Cancellations received 14 days or less before arrival will result in the loss of the deposit. No exceptions can be made.

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